Atchison Public Library 2015-18 Strategic Plan
Atchison Library - Your place and space to engage.
We are committed to providing open access to library resources and engaging in the open exchange of information to serve the specific needs of our community.
We strive to provide quality service to our patrons in a welcoming manner. We anticipate needs and exceed expectations in delivering service.
We value literacy in all its forms and encourage lifelong learning in all areas.
We are future oriented. We continue to develop our resources in order to stay abreast of new models of library service and technologies.
We strive to be inclusive, and we recognize the dignity of all people from all backgrounds; we value contributions and ideas from all members of our diverse community.
We work together as partners with other community organizations in a spirit of cooperation, supporting each other's efforts to achieve organizational excellence.
To inspire Atchison 's lifelong intellectual, economic and creative growth.
Atchison Library: The place and the space for the community to engage, learn, and grow.
Develop broad support for improving the Atchison Library facility, beginning with the lower-level renovation project.
1. Raise enough funds to complete the lower-level renovation project.
o library foundation
o board-driven capital campaign
2. Marketing and publicity
o publicity campaign with official groundbreaking
o open house and ribbon cutting ceremony
3. Sustainability and maintenance
o plan for regular maintenance and renewal
o fundraising and donations for furnishings
4. A welcoming, quality space to visit
o adequate staffing
o appropriate and up-to-date technology
Expand the library's outreach activities.
1. Engagement opportunities
o revitalize Friends group
o volunteer recruitment
2. Strategic partnerships
o finding the right partners to add value
o staying aligned with the city's priorities
3. Technology tools
o supporting personal devices such as phones and tablets
o remote training/learning opportunities via the web
4. Destination Library Project
o staff support for the Innovation Center
o ongoing library involvement in skills training
Strengthen core library services.
1. Access tools
o patron help videos, website links and social media pages
o print materials and pamphlets
2. Customer service
o staff training: skills, knowledge, attitude
o creating the positive experience for customers
3. Collection development
o offering varied and balanced formats including print books and digital
o up-to-date print materials collection
4. Lifelong learning
o supporting literacy at all ages, from birth on
o serving different age and interest groups with events and programs
5. Staff support and daily operations
o salaries and benefits enhancements to attract and retain quality employees
o ongoing updates and implementation of policies and procedures to improve communication and customer service
Approved by the Atchison Library Board of Trustees on June 22, 2015